Why should I buy your system. What's unique ?

We care about the small things, even though we have the big things!

Your Chart will never have an O and C or H and N on the same line of letters when randomizing or in default mode.

Just like we take care of this fine detail, we also insure that every part of your eye exam is smooth and efficient.  It would be embarrassing to have to mention accuracy as feature!

Very few systems calibrate screen brightness.  It might not seem important before you choose your supplier but screen luminance calibration does affect your eye exam, especially for contrast sensitivity and accurate VA thresholds.  For multi lane practices a bright monitor in lane 1 and a dull monitor in lane 3 could provide confusing results, especially with retesting the same patient in a different lane.  Get accurate pre-op and post-op VA and Contrast Thresholds

Does the acuity chart need a separate computer system just to run it or can it be run on the same computer my EMR is run on ?

No, you don’t need a separate computer.

Your EMR computer can be used with an extended monitor.

The extended monitor is mounted either straight ahead of the patient,  (for exam rooms greater than about 9 feet) or behind the patient (with mirrored option, for smaller test rooms)
Once your monitor is mounted you can use your existing computer in 2 different monitor modes.
In Dual Monitor monitor mode
The acuity chart screen is repeated on your EMR computer system.   So you don’t need to turn your head to see the patient monitor and can control the charts with keyboard, mouse, IR Remote Control and iPad Controller.
In Single Monitor mode
This allows you to use your EMR system as normal. The Charts are only displayed on the patient screen.
You can control the Charts in this mode with the IR Remote Controller or the iPad Connect Application.

What operating systems are supported?

Chart2020 for Windows will run on Windows 7, 8, and 10.

Chart2020 Connect is an iPad  application used as a repeater monitor and controller for Chart2020.  It provides an efficient way to interact with the acuity charts and allows you to keep your eye on your patient without the need to turn your head to view once happening on the patient’s monitor.

All you need to know about monitors ?

The monitor in your practice determines the results of your testing, especially when displaying small optotypes, contrast accuracy and color correctness. Because it’s such an important aspect of your testing, it’s critical to make the right choice between a large or small screen, polarized or normal, and the maximum attainable resolution. Both of these have advantages and disadvantages you should take into account when making your choice.

When you need to display small optotypes, your screen should provide a clear and crisp display, and a small monitor is adequate for this purpose. A smaller monitor with a high refresh rate and a high resolution will display with far greater clarity than its larger counterpart with low resolution.

However, when you want to show videos and education media, a large screen would be more suitable. On larger monitors you can also display bigger optotypes for low vision patients as well as more lines of the chart at a time.  With larger monitors you can also test VA and astigmatism without having to switch charts, because you can present optotypes of all sizes at the top of the screen, while displaying an astigmatism target at the bottom of the screen.

In addition to size, you need to decide if you want a screen with a polarized filter. Polarized monitors with passive glasses are useful for testing stereo acuity. Prism testing is also more comfortable for the patient, with polarized image separation than with color separation.

These are just some of the factors you need to take into account when you consider which screen is the best for your practice.

Mirrored setup in small testing rooms

In small testing rooms, you want to use a system which can be set up to use a mirrored option. For short lanes, with a patient viewing a mirrored image of the computer monitor (which is placed behind the head of the patient), software needs to allow for all images to be flipped for correct viewing.  When this option is used, it’s important that the charts on the repeater monitor don’t get flipped too – the doctor will need to view the monitor in normal mode.

Why a LITE and PRO version?

Many customers have spent years using a low tech bulb projector or even a printed / faded / dog-eared acuity chart on the wall and simply are not interested in the fancy test methods included with our PRO product such as support of polaroid dissociation for binocularity testing stereo acuity at distance, standardized contrast sensitivity testing with reporting and detailed VA study using the ISO compliant (e)ETDRS protocol.

Additionally, many general practice physicians, school nurses and occupational settings just plain don’t care a whit about fusion and phorias but want a low-cost, high-tech solution for visual acuity testing and … TA DA, LITE is born.

Ever wanted a professional grade acuity test you could run on Microsoft Surface and take with you to screenings?

I'd like to buy my own Windows PC for Chart2020. What are the minimum hardware requirements?

If you want to run Chart2020 on your Windows 7, 8 or 10 PC, here’s what it takes:

  • 1 gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64) processor
  • 4 gigabyte (GB) RAM
  • 16 GB available hard disk space (32-bit) or 20 GB (64-bit)
  • DirectX 9 graphics device with WDDM 1.0 or higher driver
  • Click below for more information from Microsoft.

Windows 7 Specs Windows 8 Specs Windows 10 Specs

How do I get updates / do I have the latest version of Chart2020?

If Chart2020 is connected to the internet, the application automatically checks for updates on start up from the server. If one is found, it is auto downloaded and asks you if you would like to install. Additionally, within the application you may manually check for updates, from the Help–>Software Updates section on the settings form (Press F10 to open settings form).

Where would I find the Instructions for Use for the latest release?

In the help section on the settings form there are several useful links, one of which is the Latest Instructions Manual

How do I control Chart2020 that I have installed on my own PC?

Chart2020 has the industry’s most flexible control platform. You can control the application with an Infra Red Remote, intuitively assigned keyboard shortcuts, mouse or iPad app (Chart2020 CONNECT from iTunes), or even an AppleTV remote.

They can be used individually or interchangeably. Powerfully simple.

Quick Start and Installation

Installing Chart2020 Version 10

If you are running Chart2020 9 or lower please first refer to the last section in this guide.

Removing a prior version of Chart2020 (only required for prior to 10)

Step 1

Goto www.chart2020.com and press the Download button on the top right of the web site.

Step 2

Install the downloaded file

If you don’t have .net Framework then you will be prompted to follow the prompts to install these requirements.

Step 3

Finish the installation

Step 4

Launch Chart2020

The first time you use Chart2020 press Allow Access for Chart2020 to allow connections from the iPad Chart2020 Connect Application (This is an iPad App designed to be a repeater monitor and controller for your Windows Chart2020 system)

Step 5

You will be prompted once to download the adobe reader.  This is necessary to view the auto guided PDF reports that are generated

Step 6

Enter your registration information.  These details will appear on the PDF reports.  You will be able to also add your logo to these reports in some settings later.  A 4 digit code will be sent to confirm your email address.  Enter code and press next.

Step 7

License your software by entering the license key provided or continue trial version

Calibrating your system for first use

Step 1

Select the language of your preference by selecting the flag at the bottom of the screen.  At the date of publication we have 5 languages available.  If your language is not currently active or not in the list please contact us at support@chart2020.com and we will add your language preference

Step 2

Measure the length of the line and setting the testing distance. Make sure you measure very accurately to insure the various charts and targets are presented correctly

Step 3

Setting up your exam room

If you have a dual monitor installation, please select your configuration of doctor and patient monitor.  If you have your PC at the testing side and want to use your machine for non Chart2020 options then select the first option in the monitor setup options.  For this option to work correctly windows needs to be setup in extended monitor mode and not in duplicated monitor mode.  You will not be able to setup a dual monitor system if your windows settings are set to duplicate the monitors.

You can also select if you want a mirrored view of the system, this allows you to mount the Chart2020 monitor behind the patient.

If you are using a Polarized monitor select this option.  The 3D auto-guided tests and full polarized library will then render correctly on your monitor.

Remember to press save on the top right side of the screen

Fine tune your Start-up options

Select if you wish the system to start with the logMAR  chart or the Dyop targets.

If you select the logMAR chart you can further select the masking mode.  Most doctors prefer the horizontal masking mode.

Choose your preferred notation display in the dropdown option.  Feet / Meters / Decimal are the most commonly used options.

Select also the default size row you would like to be displayed on first start and every time you access the letter chart.

 Tip: Did you know that pressing the space bar always returns you to the logMAR Chart and then pressing it multiple lowers the acuity step at a time.

Remember to press save on the top right side of the screen

Fine tune your Chart Preferences

If you wish to display a customized logMAR Chart with only certain rows available then select the logMAR Customized option. You can also customize Crowding bar options, additional language fonts (Sloan compliant), colors for the size notation on the side of the chart as well as whether you wish to see the active row underlined to indicate to the patient which line to read.

Remember to press save on the top right side of the screen.

Luminance calibration

In order to correctly test contrast sensitivity in particular you need to calibrate your screen brightness.  You can do this by simply attaching the Spyder Express 4 or 5 to your USB port and placing it on the screen in the designated area.  You can test your current luminance and then set it to 85cd/m2.

The luminance will automatically adjust based on the target being displayed.  For example any letter chart will auto adjust to the correct luminance, and the contrast test will auto adjust.  The (e)ETDRS test provides an option to test on high luminance or 85cd/m2.

Anaglyph to monitor calibration

In order to display the binocular targets and the 3D targets correctly please use this option to setup the correct colors of your anaglyphs.

Choose whether you use Red | Green or Red | Blue anaglyphs.

Choose which side of the anaglyphs the lenses of your anaglyphs are set to.  Generally is in the Right side (default)

Follow the instructions on the screen and change between the 3D and the Binocular option to setup the anaglyphs correctly.

Remember to press save on the top right side of the screen

Setting up your IR Remote Control

Make sure you have the drivers installed for the USB receiver.  Click on the drivers button if you haven’t installed the software yet.  Unplug your USB receiver, install the software and then plug the receiver back into a USB port.  For a detailed overview of the process you can view a video by clicking the troubleshooting button.

If your drivers are installed correctly, then select the correct USB port for the receiver.  Click on the Port Search button if you don’t know the port number and on each new search you can click on the connect button.  If it connects it will turn green.  Test your remote by pressing a button on the remote.  If you see some text displayed in the text box in Step 4, then your remote is correctly configured.

Updating Version 10 Software

Check if you are running the latest version by pressing the button.  You can also turn off notifications if you wish.  Check the “Don’t check for updates” option to disable auto-checking.  You can then manually check for updates by pressing the button.
Auto checks are only performed once a week.

Removing a prior version of Chart2020 (only required for prior to 10)

If you are running version 10 you don’t need to read this section.  Version 10 will be auto updated from within the software

Step 1

  • Insure your PC Is running Windows 7 with SP1
  • Win XP is no longer supported and Chart2020 will not run on Win XP
  • Any Windows 10 is supported
  • Try insure min 4gb RAM

Step 2

  • Make a copy of the folder Chart2020 by zipping it all up into one file
  • Open Windows Explorer and find C:\Chart2020

Step 3

Insure you keep this zipped file for emergency purposes.

Step 4

Remove prior versions

Step 5

Find Chart2020 in the list and click uninstall

Step 6

Delete the folder C:\Chart2020 from your system. Make sure you don’t delete the zipped up file containing your backup.

Step 7

Now refer to Installing Chart2020 Version 10 to install the latest version